Trouble Signing Into Apple TV+ Using Firestick

I'm so frustrated trying to sign into my Apple TV+ account from my Firestick 4K. I've updated the Firestick app as well as the Apple TV+ app with no luck signing in. i also uninstalled the Apple TV+ app and reinstalled it. I know my Apple ID and password and am successfull signing in on my laptop so I know it's not an issue with my ID. Anyone have any suggestions for a fix? Thank you!


Posted on Nov 2, 2022 7:42 PM

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Posted on Nov 3, 2022 6:09 AM

verification error

I see.

  1. Please check that the date, time, and timezone for the streaming device are correct. If not, it would (among other things) affect secure connections, which the app, and the sign-in process in particular, depend on.
  2. Please check that the device firmware/system software is up-to-date.
  3. Please check that the Apple TV app is up-to-date. Which version is available might be linked to the version system software however. Try re-installing again if the system software version has changed.
  4. Try resetting the Apple TV app. Then sign in to the app again.
3 replies
Question marked as Top-ranking reply

Nov 3, 2022 6:09 AM in response to LisaDougherty

verification error

I see.

  1. Please check that the date, time, and timezone for the streaming device are correct. If not, it would (among other things) affect secure connections, which the app, and the sign-in process in particular, depend on.
  2. Please check that the device firmware/system software is up-to-date.
  3. Please check that the Apple TV app is up-to-date. Which version is available might be linked to the version system software however. Try re-installing again if the system software version has changed.
  4. Try resetting the Apple TV app. Then sign in to the app again.

Nov 2, 2022 7:59 PM in response to LisaDougherty

You should be able to sign in to the Apple TV app, using the in-app Settings (sprockets wheel icon) with the Apple ID account that has the Apple TV+ subscription or iTunes Store purchases.


Currently the Apple TV app on Fire TV does not support in-app transactions, like subscribing, buying, renting. You will have to do those acts on a different supported device first.


Apple TV app user guide for smart TVs and third party streaming devices - Apple Support

Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support

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Trouble Signing Into Apple TV+ Using Firestick

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