Carplay wired connection lag in 2023 santa fe

When I connect my phone to my car(wired connection in 2023 santa fe) the carplay starts and everything works fine but after a few minutes the carplay starts to lag (when I touch the screen it takes 2-3s to register the touch and all other apps seems to run slow). Using Iphone 12, IOS updated to latest version available. Does anyone knows how to permanently fix this? I tried 3 different cables(1 apple original and 2 MFI cables) but issue continues.

Posted on Nov 3, 2022 11:22 AM

Reply
4 replies

Nov 5, 2022 1:45 PM in response to senthilsbe

Good day senthilsbe, 


Testing other cables is a great isolating step, thanks for doing that. Here are a few more steps - If you need help with CarPlay


If you need help with CarPlay
If CarPlay doesn't work like you expect, learn what to do.

First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.


Thanks. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Carplay wired connection lag in 2023 santa fe

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.