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Level 1

4 points

In app purchases fail and I receive an error message

Why can’t I make an in app purchase? I have a positive balance much higher than the purchase amount. I received an error message to contact www.Apple.support/we

iPad Pro, iPadOS 16

Posted on Nov 3, 2022 1:51 PM

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Level 10

208,389 points

Posted on Nov 3, 2022 3:20 PM

I have a positive balance much higher than the purchase amount.

Check if this helps -> see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

you need to set your Apple ID balance as your default payment.

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Level 10

208,389 points

Nov 3, 2022 3:20 PM in response to mesa256

I have a positive balance much higher than the purchase amount.

Check if this helps -> see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

you need to set your Apple ID balance as your default payment.

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In app purchases fail and I receive an error message

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