Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

In app purchases fail and I receive an error message

Why can’t I make an in app purchase? I have a positive balance much higher than the purchase amount. I received an error message to contact www.Apple.support/we

iPad Pro, iPadOS 16

Posted on Nov 3, 2022 1:51 PM

Reply
Question marked as Best reply

Posted on Nov 3, 2022 3:20 PM

I have a positive balance much higher than the purchase amount.


Check if this helps -> see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • you need to set your Apple ID balance as your default payment. 


1 reply

In app purchases fail and I receive an error message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.