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MacOS Ventura : HP printer / Scanner not working properly

Hi all,

So I updated my Mac with the new OS.

Big mistake because my printer, an HP M476dw that was working perfectly beforehand isn't any more. (connected via Wifi to my ISP's box).

I can still print, but the scanner can't be launched anymore. The little scanner image in the queue window is greed out. Same goes in the System preferences under printer.

If I want it to work I have to remove the printer from the system settings and recreate it. It then works as it should for a few minutes and dies again. Not sure what causes this and what the solution for the could be.

Resetting the printer to factory settings didn't do anything. Rebooting my router didn't either.

I'm a bit lost on what I can do to fix this issue. Any idea would be welcome...


Thanx :)

MacBook Pro

Posted on Nov 4, 2022 6:18 AM

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MacOS Ventura : HP printer / Scanner not working properly

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