How to reset an unused iPhone 13 without remembering passcode or Apple ID?
Very poorly relative was given an iPhone 13 by her son a while back, and cannot remember the phone's code. She has had both her sons try, but they know even less about this technology than she does.
I am not even sure that she has a clue as to her Apple ID, and I don't know if she can sign into the email address she has.
My first question is- how do I best start and what are the chances of being able to reset the phone with absolutely no information?
If there is no way- is it possible for her to have used an Apple email to set up the Apple ID with or, as I suspect, would it have required an existing email (because the Apple emails are only generated after the setting up of the Apple ID)? I ask, because that may narrow things down a little, even if I cannot sign into her one and only email address to help reset the Apple ID password in the first instance, to then reset the passcode on the phone.
It's a bit of a disaster as I would like to help her/her son (my husband), but am persona non grata and she's not speaking to me. This, just to explain why I am not already all over it and have sat with her to help her work it out.
I have the phone in its box, as you can see, the cables et al are still unused. Such a shame for her!
iPhone 13