Company issued phone, turned in with unknown passcode

Question

Level 1

4 points

Company issued phone, turned in with unknown passcode

How do I factory reset the iPhone if I do not know the previous employee installed passcod?

I have tried and been unsuccessful because of find my device is activated and I can not disable with out passcode. Any ideas?

iPhone 12 Pro Max

Posted on Nov 4, 2022 11:54 PM

Reply

Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

415,960 points

Nov 5, 2022 12:22 AM in response to Help_CKH

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

Reply

Answer 2

Nov 5, 2022 12:06 AM in response to Help_CKH

If you have a model that has a home button, you can press the volume buttons at the same time as the Home Button for several seconds without releasing will start the forced reset of the phone (I believe it asks you first)

I dislike iPhones without the home button, so if you have the recent iPhone model that does not have a home button, I'm not sure how to reset that. Maybe someone else can chime in.

Reply

Company issued phone, turned in with unknown passcode

Similar questions