Finder tags not working with external drive

I'm archiving my old photo (analogue) collection with my Epson FastFoto Scanner & it's amazing most of the time. But the ones that have dark backgrounds or are underexposed etc create huge issues. I'm unsure whether it's JPEG artefacts or noise.

I tagged the images I wanted to go ahead and rescan via ImageCapture on my printer. I tagged them (with the colour tag thing, but with a custom tag, not a colour), and they just disappear. The images are still on the external drive, but nothing shows up when I click on the custom tag in Finder.

I thought the tags disappearing from the images was a one-off as I had decided to convert the images I'd scanned from TIFF to PNG via Automator to save space, and started going through the actual images (I separated them from the main images, but I'm anxious I messed up somewhere and missed a few and am a perfectionist which is putting me off going back to look at them or trashing all the digital images to start again, again).

I came back to them after a week or so and suddenly, none of the images I'd tagged showed up (I've scanned a thousand images, so probably tagged maybe 150-200?) when I plugged the external drive in now. I just tested it and picked a random image and added the custom tag, and it showed up under the custom tag and then disappeared when I removed the custom tag (which I expected). Any ideas on how to get the tagged images back without having to sift through 1000 images again and/or why it's doing this?

This is a BRAND NEW 2021 MacBook Pro 14 inch (MacOS Monterey) with an M1 Pro chip and standard storage and RAM. (less than 1-month-old; I'd been meaning to work on scanning my photos when I upgraded to this one from a 2016 Touch Bar but not its causing issues) Even though I'm not 100% sure I used tags on my old MacBook Pro, I never remembered it doing weird things like this.


I don't want to have to do this every time, and I guess I'm lucky it's 'only' 1000 photos and not say 5 or 10 or 15 thousand, but its still very frustrating.

I tried reindexing Spotlight three times. First time nothing happened, so I thought I did it wrong. Then I followed the directions directly on Apple's website, reindexing Spotlight for the external drive itself and the folder within the external drive where the images are located, but neither worked at all.


Help please! I'm seeing a few Apple discussion forums with this issue, but none related to MacOS Monterey.

The only real possible solution I've come across is reformatting the drive from EXfat but I find it strange that it worked briefly, and I'm not sure how much space I have on my other external drives to move everything before wiping/reformatting and moving back.

Is formatting from EXfar the Mac journal the only option and will it get the images back which were tagged before? (the images are still safely on my drive, but it would make it so much easier for me to have the tags back so I wouldn't need to go through 1000 photos and individually tag them and then find the physical counterparts, I can just search the tagged images and check the photos I kept aside.

MacBook Pro 14″, macOS 12.6

Posted on Nov 7, 2022 7:32 AM

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3 replies

Nov 7, 2022 7:47 AM in response to Livy

First of all, if you reformat the drive, that will delete all of the images, tags included. So you should probably hold off on that.


I'm unsure about what exactly you did and in what order. If you tag a file and then delete the file, the tag will be gone too. When you "convert" a file, all you are doing is saving a new copy of the file in a new format and deleting the original. The tags aren't going to follow.


If the external drive is currently FAT, or Ex-FAT, then that would not be ideal for tagging. A quick search suggests that Ex-FAT doesn't support tags at all. I can't very this but it wouldn't surprise me.

Nov 8, 2022 10:18 AM in response to Livy

I have placed a tagged PDF with custom Finder tag on a USB-stick formatted as exFAT, and then FAT32. In either formatting case, I connected that USB stick to Windows 11 Pro and opened the PDF in Acrobat Reader DC. Then, I ejected the stick and the custom Finder tag was still on the PDF document when mounted back on macOS Monterey. Have no means to duplicate this test with Ventura.

Nov 8, 2022 9:18 AM in response to etresoft

Right. I intially converted some of the files, I think including some of the tagged ones. Which does explain why that happened the first time. But the second time was interesting, because all I did was leave it for about a week. Currently, the drive is Ex-FAT, but if I tag some of the images again they show up (although, based on what's happened, I'm assuming if I left it for a while, the tags would go again). I'm guessing I'm not getting any of the images back (in their tagged form) so is my best option just to reformat the drive to Mac Journal? If I can find a spare drive with space to hold everything while I reformat, I guess this is my best option?


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Finder tags not working with external drive

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