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unable to create child account

I cannot create a child account. I get a message to update my payment method but its updated and it still won't let me create the account.

Posted on Nov 7, 2022 5:50 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2022 6:38 PM

First: As most children’s phones are pass-downs, ensure that it’s totally wiped of ALL of the prior user’s info by following this procedure:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Next, have you first created a family sharing account … presumably with you as the organizer ?


Set up Family Sharing - Apple Support


Once you’ve done that, you can THEN create a child’s account. (a child MUST be a member of a family)


Create an Apple ID for your child - Apple Support


Another helpful resource:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


I’d suggest using controls to prevent a any child from making changes to their account OR changing their passcode.


Without setting these control options, your child could lock YOU out of their device.


Lastly for future reference:


Move a child to another group using Family Sharing - Apple Support




1 reply
Question marked as Top-ranking reply

Nov 7, 2022 6:38 PM in response to Shadow2013

First: As most children’s phones are pass-downs, ensure that it’s totally wiped of ALL of the prior user’s info by following this procedure:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Next, have you first created a family sharing account … presumably with you as the organizer ?


Set up Family Sharing - Apple Support


Once you’ve done that, you can THEN create a child’s account. (a child MUST be a member of a family)


Create an Apple ID for your child - Apple Support


Another helpful resource:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


I’d suggest using controls to prevent a any child from making changes to their account OR changing their passcode.


Without setting these control options, your child could lock YOU out of their device.


Lastly for future reference:


Move a child to another group using Family Sharing - Apple Support




unable to create child account

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