Rotated view Netflix on IPad Pro 12.9 5th gen
When connecting TV to IPad using the USB-C HDMI adapter and starting a movie on Netflix picture rotates. It’s normal all the way through menu etc, only while running movies/series. Any proposal?
User profile for user:
Lager1
User level:
Community Specialist
Hi eirik112,
We have some questions to try to isolate the issue to see what might be causing it.
Does this happen without the adapter?
Have you tried another another monitor or TV to rule that out?
Does this happen with any other apps that play video?
In the meantime we, we do have some basic steps to try:
Check for an update to the Netflix app by following the steps here to make sure you are using their most current version: How to manually update apps on your Apple device - Apple Support
- "Open the App Store.
- Tap your profile icon at the top of the screen.
- Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
Learn what to do if you can't update an app on your iPhone or iPad"
We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.
Restart your iPad - Apple Support
Update your iPhone or iPad - Apple Support
We hope this helps.
Cheers!
