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Hi,
I am living abroad of my home country. I am trying to change the App Store country, so that I can install apps available in the country I am staying at. However it does not let me do it, as I have added a gift card on my App Store account and I receive the notification that I first need to use the money left to then be able to change app store country. This does not make sense. Can you please help me sort it out?
thank you in advance,
Danae
If you (want to) change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region
Change your Apple ID country or region - Apple Support (KW)
⤵️
What to do before you change your country or region
1.
You need to ZERO your Apple ID balance.
Depending on the amount:
1.
If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support
2.
See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
scroll to ⤵️
If you have Apple ID balance you can't use.
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund.
When you contact Apple, include the following information:
• Your Apple ID.
• The refund amount.
• Your current delivery address.
2.
You need to Cancel your subscriptions and wait until the end of the subscription period.
3.
Make sure that you have a payment method for your new country or region. See what payment methods you can use.
You need to have a debit / credit card issued by a bank in your new country.
You need to have a billing address in your new country.
If you (want to) change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region
Change your Apple ID country or region - Apple Support (KW)
⤵️
What to do before you change your country or region
1.
You need to ZERO your Apple ID balance.
Depending on the amount:
1.
If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support
2.
See -> Check your Apple ID balance
Check your Apple ID balance – Apple Support (UK)
scroll to ⤵️
If you have Apple ID balance you can't use.
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund.
When you contact Apple, include the following information:
• Your Apple ID.
• The refund amount.
• Your current delivery address.
2.
You need to Cancel your subscriptions and wait until the end of the subscription period.
3.
Make sure that you have a payment method for your new country or region. See what payment methods you can use.
You need to have a debit / credit card issued by a bank in your new country.
You need to have a billing address in your new country.
Hello ~ Take a look here by clicking on the link below for the information to change regions…
Change your Apple ID country or region - Apple Support
~Katana-San~
App Store location
