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User profile for user: Dthurlow79
Dthurlow79 Author
User level: Level 1
4 points

Wi-Fi and Bluetooth will not turn on

I am unable to turn on Bluetooth and Wifi on my iPhone 12. When I toggle on Bluetooth, it turns on for about 5 seconds before turning back off. I cannot toggle Wifi on at all. The switch is completely grayed out. I have tried power cycling the device. I have also reset my network settings, but the issue is still persisting. Earlier in the day it was working because I had used my Apple Watch with the device. I believe the phone locks up and restarts randomly. It was doing this last week and I was using an older iOS so I thought I’d upgrade to 16.1 and it was good for a couple days and then started again. Is anyone else experiencing this? If so what was your fix?

iPhone 12

Posted on Nov 8, 2022 11:36 AM

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User profile for user: Tesserax
Tesserax
User level: Level 10
152,320 points

Posted on Nov 8, 2022 11:44 AM

Not experiencing this myself, but based on what you posted, and tried so far, it could indicate that there may be a potential issue with your iPhone that will require more than just the resets.


At this point, I suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Alternately, you can contact Apple Support directly by using the Support link at the bottom left-hand side of this forum's web page.

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User profile for user: Tesserax
Tesserax
User level: Level 10
152,320 points

Nov 8, 2022 11:44 AM in response to Dthurlow79

Not experiencing this myself, but based on what you posted, and tried so far, it could indicate that there may be a potential issue with your iPhone that will require more than just the resets.


At this point, I suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Alternately, you can contact Apple Support directly by using the Support link at the bottom left-hand side of this forum's web page.

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Wi-Fi and Bluetooth will not turn on

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