You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone cannot connect to Wi-Fi and Bluetooth as well as restarting on its own

Hi

After updating to iOS 16.2 my phone restarts on its own and the Wi-Fi as well as Bluetooth toggles are greyed out. I have restarted the phone and the same issue is still there. I have also updated all apps. The Wi-Fi is working as other devices are using it; the phone is the only device that cannot connect to the Wi-Fi and Bluetooth. The phone is the 12 pro max

iPhone 12 Pro Max

Posted on Jan 15, 2023 8:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 9:29 PM

DM28_SA Said:

"Phone cannot connect to Wi-Fi and Bluetooth as well as restarting on its own: After updating to iOS 16.2 my phone restarts on its own and the Wi-Fi as well as Bluetooth toggles are greyed out.[...]"

-------


Troubleshooting a Black iPhone Screen:

I'd say the iPhone is stuck in a boot loop. This can typically occur when you update something, and it got stuck while in the process.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip


3 replies
Question marked as Top-ranking reply

Jan 15, 2023 9:29 PM in response to DM28_SA

DM28_SA Said:

"Phone cannot connect to Wi-Fi and Bluetooth as well as restarting on its own: After updating to iOS 16.2 my phone restarts on its own and the Wi-Fi as well as Bluetooth toggles are greyed out.[...]"

-------


Troubleshooting a Black iPhone Screen:

I'd say the iPhone is stuck in a boot loop. This can typically occur when you update something, and it got stuck while in the process.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip


Phone cannot connect to Wi-Fi and Bluetooth as well as restarting on its own

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.