UPS lost my trade in device

i sent my Trade in Device through UPS. Now they open an investigation because they cant locate it.


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iPhone 13 Pro Max

Posted on Nov 8, 2022 11:51 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2022 11:58 PM

Hello ~ It looks as if you have done the right thing by by contacting UPS. If they have lost your trade in you can open a claim against them. Let UPS complete their investigation on proceed from there. Click on the link below to contact Apple and explain what is going on as well…


Contact Apple for support and service


Official Apple Support


Good luck.


~Katana-San~

4 replies
Question marked as Top-ranking reply

Nov 8, 2022 11:58 PM in response to Deamee

Hello ~ It looks as if you have done the right thing by by contacting UPS. If they have lost your trade in you can open a claim against them. Let UPS complete their investigation on proceed from there. Click on the link below to contact Apple and explain what is going on as well…


Contact Apple for support and service


Official Apple Support


Good luck.


~Katana-San~

Nov 15, 2022 9:40 PM in response to Deamee

In addition to Katana-San‘s excellent advice, I’d like to chime in here with some contact options.


Get live expert assistance by contacting Customer Support by phone or chat:



Contact UPS:

  • Customer Service: (800) 742-5877. 📞
  • Technical Support: (877) 289-6418. 📞

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UPS lost my trade in device

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