You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ITunes

I have an Iphone and I need to reset it because I forgot my password. So I need to connect to iTunes. But since I have macOS Monterey I cannot. What shall I do?


MacBook Air 13″, macOS 11.2

Posted on Nov 9, 2022 5:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2022 6:41 AM

iTunes was retired in macOS several years ago from macOS Catalina (see What happened to iTunes?) and in your Big Sur system you will now be using Finder.


Apple has a set of instructions for resetting your iPhone - If you forgot your iPhone passcode - Apple Support. Follow these steps to restore your phone and to set it up again.



1 reply
Question marked as Top-ranking reply

Nov 9, 2022 6:41 AM in response to L1Tzo

iTunes was retired in macOS several years ago from macOS Catalina (see What happened to iTunes?) and in your Big Sur system you will now be using Finder.


Apple has a set of instructions for resetting your iPhone - If you forgot your iPhone passcode - Apple Support. Follow these steps to restore your phone and to set it up again.



ITunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.