"This iPhone is Open in Another Window" error

I have song files on my MAC that I want to sync to iTunes/Music. This has ALWAYS worked. Please do not suggest "Just use the cloud" because many of my songs are different versions, not available on streaming services, higher quality, etc. BUT, when I go to sync recently, it will not allow me to click. my iPhone in left hand panel as I always had to sync playlists. INSTEAD, it just says "This iPhone is Open in Another Window". But it isn't? I've closed everything else. Re-started my Mac, etc. Same error over and over. Can I get rid of "This iPhone is open in another window" forever and ever? Thanks!!

iPhone 13 Pro

Posted on Nov 9, 2022 12:58 PM

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Question marked as Best reply

Posted on Dec 2, 2022 7:33 AM

Found two workarounds!


the reason iTunes/Music isn’t working is because the Finder window is open; even if you closed Finder, you didn’t click out of the above screen before doing so. The easiest way to fix this is to relaunch Finder:


  • Hold ///CMD+OPTION and press ESC while holding
  • Click on Finder, then Relaunch

But a quicker fix that worked for me is: clicking on the iTunes Store, on the left hand side of the Music (iTunes) window, then clicking back on your phone.


These both worked for me, I hope they work for you!

66 replies

"This iPhone is Open in Another Window" error

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