You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Green dots on new iphone video

Hi, I purchased an Iphone 14 Pro less than two weeks ago and have barely used the camera. Now I filmed at night and a lot of green dots (a few small ones and a large one) appear.


I know this happens over time with use but this iphone is new!! Has anyone else had this problem??

iPhone 14 Pro, iOS 16

Posted on Nov 9, 2022 4:52 PM

Reply
2 replies

Nov 9, 2022 7:54 PM in response to agustina1095

You iPhone 14 Pro is still under Apple’s 1YR Limited Warranty. PLUS, you purchased it less than two weeks ago and you can return it for a full refund (Within two weeks of purchase date). My recommendation is to either take advantage of the warranty or return it and purchase another iPhone 14 Pro. Have your current iPhone 14 Pro examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

Green dots on new iphone video

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.