Black screen iPhone 12 Pro Max

Overnight charging and in the morning iPhone 12 was really hot and a black screen. It will not reset and looks as if it’s stuffed. Any help?

iPhone 12 Pro Max, iOS 15

Posted on Nov 9, 2022 10:10 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2022 10:16 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

4 replies
Question marked as Top-ranking reply

Nov 9, 2022 10:16 PM in response to chameleon1947

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

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Black screen iPhone 12 Pro Max

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