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Level 1

4 points

Downloading Apps

I have an iphone 12 Pro and can no longer download any apps. I get the error that my "payment not completed" no matter if there is a charge or not. I have deleted my payment options and reloaded. I now only have an apple card as a payment option and that won't work. Do you know how to help?

iPhone 12 Pro

Posted on Nov 10, 2022 7:25 AM

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Level 10

209,427 points

Posted on Nov 10, 2022 1:31 PM

For sure, check again, see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

If you want to change your card, add first the new card, then remove the old one.

If you're still unable to update your payment method, Contact Apple Support.

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Top-ranking reply

Level 10

209,427 points

Nov 10, 2022 1:31 PM in response to mulsos

For sure, check again, see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

If you want to change your card, add first the new card, then remove the old one.

If you're still unable to update your payment method, Contact Apple Support.

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Downloading Apps

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