cant send text to one number

I can send texts to my wife's iphone se but she cannot send texts to my phone. She can send texts to everyone else. We have the same carrier and it stated it was not a network issue but an iphone problem. I tried the steps on the Apple support page with no success.

iPhone SE (Gen 3)

Posted on Nov 10, 2022 1:55 PM

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Question marked as Top-ranking reply

Posted on Nov 12, 2022 5:08 PM

Hello ygytlykay,


Were these the steps that you had tried already: If you can't send or receive messages on your iPhone or iPad - Apple Support


If not, those steps may be able to help out with issues sending texts.


Are these being sent as iMessages (blue bubble) or SMS/MMS (green bubble)? If it's iMessage, does the red exclamation point show up next to the message? If so, try the following:


If you try to send a message and you see  Exclamation mark icon with an alert that says Not Delivered, follow these steps:
1. Check your network connection.
2. Tap  Exclamation mark icon, then tap Try Again.
3. If you still can’t send the message, tap  Exclamation mark icon, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.


Are you experiencing issues receiving texts from anyone else? Checking on that can help to see if there may be a broader issue.


Be sure to check that their contact card hadn't been inadvertently blocked as well. This page can assist with that: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Cheers.

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1 reply
Question marked as Top-ranking reply

Nov 12, 2022 5:08 PM in response to ygytlykay

Hello ygytlykay,


Were these the steps that you had tried already: If you can't send or receive messages on your iPhone or iPad - Apple Support


If not, those steps may be able to help out with issues sending texts.


Are these being sent as iMessages (blue bubble) or SMS/MMS (green bubble)? If it's iMessage, does the red exclamation point show up next to the message? If so, try the following:


If you try to send a message and you see  Exclamation mark icon with an alert that says Not Delivered, follow these steps:
1. Check your network connection.
2. Tap  Exclamation mark icon, then tap Try Again.
3. If you still can’t send the message, tap  Exclamation mark icon, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.


Are you experiencing issues receiving texts from anyone else? Checking on that can help to see if there may be a broader issue.


Be sure to check that their contact card hadn't been inadvertently blocked as well. This page can assist with that: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Cheers.

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cant send text to one number

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