Mac Calendar not syncing with Exchange on Ventura

Just upgraded to Ventura. When I enter a calendar event in Mac Outlook is does NOT show up on my Mac calendar, but it does show up on my iPhone calendar immediately. Also, if I enter a calendar event on my Mac calendar and designate my Exchange calendar to put the event on, it does NOT show up on either my iPhone calendar OR the Outlook calendar on my Mac. I used to periodically get this happening on Monterey after a few days, but it fixes itself on a restart -- however, that is not case now, a restart of the Mac does not fix the problem.


Mac Mail seems to be syncing just fine -- no issues with that, so there is something going on between the Mac apps and the Exchange server.

iMac 27″ 5K, macOS 13.0

Posted on Nov 10, 2022 4:33 PM

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Posted on May 24, 2023 4:42 AM

macOS 13.4 fix found!


We've had this problem for multiple client devices since macOS Monterey. Back then we had a fix that worked however since macOS Ventura, no fixes have worked.


Since updating to macOS 13.4 the following fix works:

  1. Close Outlook, Mail and Calendar apps
  2. Open Activity Monitor
  3. Force quit the process called "exchangesyncd"
  4. Relaunch the Calendar app and give it a few minutes


This issue has caused us a lot of nightmares so hopefully this works for you all.

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107 replies

Jul 3, 2023 9:59 PM in response to Wald02

Don't know anything about Exchange or how it fits in here, but I resolved the Calendar not syncing in Ventura issue.


Utilize a Time Machine backup of any machine with a working Calendar.  Do a restore with the Time Machine backup.  If the Time Machine backup is from your machine (maybe a laptop, different machine, old backup, etc.) or any other machine with the same Apple ID and a matching user profile replace the user profile with the one from the Time Machine backup when offered the opportunity.  


This will give you your user profile and a working Calendar as best as I can tell.


Call me if you have questions.

Feb 7, 2024 4:16 PM in response to Wald02

I am pretty sure this is an Exchange issue in the AWS (?) module. Microsoft has multiple interfaces to Exchange. Microsoft products use the Activesync interface, which is also used by iOS products as Apple was able to obtain a license for iOS. Macs use the other interface which is not well supported by Microsoft and has a number of known bugs that Microsoft is not interested in fixing. Not sure why Apple does not use Activesync for macOS, but it may be that Microsoft will not license that interface for macOS because it is a competitor to Windows.

Your Exchange Server admin can temporarily clear this up, but it will reoccur until Microsoft fixes the bugs.

Mar 2, 2023 11:58 AM in response to Wald02

Hi, the problem is coming from the protocol used by Apple to connect to Exchange services. On iPhone and iPad, Apple is using the ActiveSync protocol and it works well. But on MacOS, for a strange reason which is not understandable, Apple is using the EWS protocol from Microsoft. EWS is a very old one and is not correctly supported both by Apple (in Ventura) and by Microsoft as well... Why Apple doesn't use Active Sync on MacOS ?

Mar 13, 2023 7:37 AM in response to Wald02

Have been working through this for the last month. First solution was to delete and re-add the accounts as soon as the error was found. Just found it again, and before going through process above, restarted the Mac and calendar events are showing up in Outlook, iphone calendar, and Mac calendar as they should.


For now, restart seems to be the simplest workaround until a permanent fix/patch is released

Nov 15, 2022 11:11 AM in response to Wald02

Having this same issue after the Ventura update. I have 3 separate Exchange accounts configured on my Mac. 2 of them are low volume departmental accounts, and the 3rd is my own individual account. The departmental ones are operating just fine, but my individual account is not working right. No updates show up in Calendar. Most* calendar invitations/cancellations are showing fine in Mail, and if I click accept/reject on an invitation or OK on a cancellation, my actual calendar is updated as viewed in Outlook or the Exchange web interface, but no updates are shows in the Mac Calendar app at all. I turned off Calendar capabilities for that account in System Setting, which resulted in all of the entries for that account disappearing from Calendar completely, but nothing ever reappears even with the exchangesyncd process downloading gigabytes of data over and over again.


*as a side note, it appears that invitations that are generated by the Zoom Outlook plugin for Exchange (ie, invitations I receive from Outlook users with a Zoom meeting scheduled) are not recognized by Apple Mail as containing an actual invitation, so I can't even accept/reject those invitations using Apple Mail.

Jan 16, 2023 11:56 AM in response to GregGrantScot

Not the same problem...if only it was that simple. I had another tech session with Apple on Friday and they installed a profile to log the problem through terminal. Fortuantely, the issue repeated when tested again while logging. Apple has that log, but so far no call back as to what the fix is going to be. The issue is with Apple calendar and not Exchange.

Jan 18, 2023 6:07 PM in response to Jim Porell

Jim Porell ... did you try rebooting your machine? I know in the previous version this behavior existed, and a reboot fixed it. My Mac calendar still seems to be syncing with exchange -- but if I don't reboot my machine after one week I start to see the same behaviors pop back. As you all know, any change to your Exchange/outlook calendar should almost immediately show up in iCal ... If you have an iPhone calendar too, I'm sure you'll see the changes are instantaneous.

Jan 23, 2023 8:19 AM in response to sjaakvictor

I did the "Delete" exchange account & re-add 2 weeks ago. Apple Mail is still syncing with Exchange. I understand it has been spotty for many of you, but my machine is still operating as it should. HOWEVER, I came into work today and all my Exchange mail folders have disappeared (they are still on my iPhone and still on my other iMac running the old operating system). Now I have to go investigate that one.

Apr 11, 2023 7:54 AM in response to Wald02

things were working well, following the advice of @Wald02 to delete, reboot and re-add my outlook account to MacOS. Been going a couple of months. However, today I noticed two recurring meetings, sent by someone else, are in Outlook and not in Calendar. I'm on 13.2.1. I thought the work around was long term. I guess it's not. Diligence is important.

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Mac Calendar not syncing with Exchange on Ventura

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