You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How can I reinstall Messenger? I have turned off iPad, reinstalled but at the Open option I get the spinning circle. I do not get the Get Option.
iPad, iPadOS 15
There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will resolve the problem. Perhaps this will also work for you:
Delete apps on your iPhone, iPad, and iPod touch - Apple Support
Force restart iPad - Apple Support
After restarting the iPad, install Messenger App first - and then reinstall the FaceBook App:
https://apps.apple.com/gb/app/messenger/id454638411
https://apps.apple.com/gb/app/facebook/id284882215
There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will resolve the problem. Perhaps this will also work for you:
Delete apps on your iPhone, iPad, and iPod touch - Apple Support
Force restart iPad - Apple Support
After restarting the iPad, install Messenger App first - and then reinstall the FaceBook App:
https://apps.apple.com/gb/app/messenger/id454638411
https://apps.apple.com/gb/app/facebook/id284882215
A thousand times thank you. The secret to success is to reinstall Messenger first and then Facebook. I didn’t read anywhere else that the sequence was significant.
I’m truely appreciative of your response and knowledge.
Thanks again…Karen
Hey Karen5591,
We'd be happy to help out. Sounds like you believe your Messenger app got deleted, but perhaps it was just removed from your Home Screen. If you're not seeing Messenger on your Home Screen, you can search Spotlight to see if it's still in your App Library by just swiping down on your screen anywhere but the very top, then type in Messenger. If it produces a result, this indicates the app is still installed, it's just in the App Library instead. You can hold down on the app in your search results to bring up the option to "Add to Home Screen.
If you search for the app and it produces no results, this indicates the app is no longer installed and you can redownload it from your purchase history using these steps:
How to redownload apps on iPhone, iPad, or iPod touch
1. Open the App Store app.
2. Tap the sign-in buttonor your photo at the top of the screen.
3. Tap Purchased.
4. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
5. Tap "Not on this [device]."
6. Find the app that you want to download, then tap the download button.
Learn what to do if you can't redownload the app. If you can't find the app on your device, use the App Library to find the app.
All this and more is available here: Redownload apps and games from Apple - Apple Support
We hope this helps out.
Take care!
So far, the advice has not been helpful. I thought I will wait it out until they do another upgrade and see if it returns. Stage thing is that I get a notification that I have a message but have to open it on my phone.
I had redownload messenger it shows it downloaded but won’t open its same there’s a circle just keeps going around grrrrr
The same exact thing started happening to me with my messenger app this morning.
I DID THOSE TECHNIQUES & EVERYTHING ELSE BUT MY MESSENGER APP STILL WILL NOT WORK AT ALL,CAN SOMEONE PLEASE HELP ME FIX THIS?
Contact FaceBook for assistance with their app..
Turn off your caps lock. All caps is considered shouting and therefore rude.
Many will not even look at your post due to the all caps.
Thank you for taking the time to answer. I have tried this over and over as has 2 IT specialists in town but to no avail.
I haven’t been able to fix the problem and nor has the Apple help line person.
I’ve had no success either - please see my comments below.
Messenger disappeared after update. Won’t reinstall, when press Open I just get spinning circle.
