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Images not appearing in Safari

I'm running Safari Version 15.6.1 (15613.3.9.1.16, 15613) in Catalina version 10.15.7.

Of late, some of the websites I access don't show the embedded images (I just get a box with the blue question mark icon in the center). The same sites work fine in Chrome and Firefox. I've turned off all extensions, Content Blocker is off, and pop-ups are allowed. I've also restarted Safari and cleared cookies. FWIW, I have gigabit Wifi service, so network speed should not be an issue.

Any thoughts?


MacBook Pro 15″, macOS 10.15

Posted on Nov 11, 2022 7:20 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2022 1:10 PM

For what it's worth everything on that site loads ok as far as I've been able to determine, with the caveat that I no longer have any systems running Catalina. It does load ok on at least two older versions and Safari's latest version.


All that suggests is perhaps something else is going on. At your option consider running EtreCheck and posting its report in a reply to this Discussion. Instructions and a download link can be found here: How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community.


Another thought: some people have reported success by enabling or disabling certain "experimental" web features found in Safari's Develop menu. To show the Develop menu, open Safari's Preferences... menu > Advanced and check the box at the bottom. Safari's previously unseen Develop menu will appear. In it, select Experimental Features, scroll to the end and Reset All to Defaults.


Read this post for one possible fix: Images on my website not showing in safari - Apple Community. I had never heard of "Lazy Image Loading" before. Try it.


Really odd problems can sometimes be traced to the wireless network equipment you're using. Try resetting your modem and / or router: unplug them, wait an arbitrary moment or two, plug them back in, test.


If none of this works please write back for more ideas.

9 replies
Question marked as Top-ranking reply

Nov 12, 2022 1:10 PM in response to Nestor Holynskyj

For what it's worth everything on that site loads ok as far as I've been able to determine, with the caveat that I no longer have any systems running Catalina. It does load ok on at least two older versions and Safari's latest version.


All that suggests is perhaps something else is going on. At your option consider running EtreCheck and posting its report in a reply to this Discussion. Instructions and a download link can be found here: How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community.


Another thought: some people have reported success by enabling or disabling certain "experimental" web features found in Safari's Develop menu. To show the Develop menu, open Safari's Preferences... menu > Advanced and check the box at the bottom. Safari's previously unseen Develop menu will appear. In it, select Experimental Features, scroll to the end and Reset All to Defaults.


Read this post for one possible fix: Images on my website not showing in safari - Apple Community. I had never heard of "Lazy Image Loading" before. Try it.


Really odd problems can sometimes be traced to the wireless network equipment you're using. Try resetting your modem and / or router: unplug them, wait an arbitrary moment or two, plug them back in, test.


If none of this works please write back for more ideas.

Nov 11, 2022 11:01 AM in response to Nestor Holynskyj

You already did everything reasonable, so it's time to move on to the unreasonable 🙂


First try creating a new, temporary User Account according to Add a user or group on Mac - Apple Support. If the problem does not manifest in that Account you're halfway to fixing it. In that case consider removing Safari-related files in


~/Library/Safari/


Use the Finder's Go menu > Go To Folder… to navigate there.


Delete that temporary User Account when you are finished with it: Delete a user or group on Mac - Apple Support.


If this doesn't help I may have a few more unreasonable suggestions.


Standard disclaimer: back up your system if you haven't been doing that already. To learn how to use Time Machine please read Back up your files with Time Machine on Mac - Apple Support.

Nov 14, 2022 6:05 AM in response to Nestor Holynskyj

That definitely helps, and although there are no "smoking guns" some likely contributing factors are apparent.


I will offer some recommendations later, but in the meantime please determine if the same image-loading concerns manifest while using that Mac in "Safe Mode": How to use safe mode on your Mac - Apple Support. A Mac is generally clunky and inconvenient to use while in that mode, but website images should load as expected.


Make your observations and then restart your Mac normally (not "Safe Mode").

Nov 12, 2022 7:56 AM in response to John Galt

Thanks. Gave that a shot. I have an extra user account that I use for testing that is bare bones. The Safari instance doesn't have any extensions other than 1Password and I've even turned that off. Same issue. The site this fails on is https://openai.com/dall-e-2/. Images appear just fine on the home page of the site. However, later on when you go through the steps to create some pictures (the site itself is interesting with a demonstration of the use of AI), the images that are rendered on the page are blank with the question mark icon in the center.

Nov 14, 2022 5:22 AM in response to John Galt

I've started an EtreCheck session and will post the results shortly. Question to you: When you checked out the site, did you take the steps to create a sample output? To do so, you would have needed to create a free user account and submitted a request. That's when the "non-images" got rendered for me. As I mentioned, everything else on that site worked fine.

Nov 14, 2022 5:51 AM in response to Nestor Holynskyj

Question to you: When you checked out the site, did you take the steps to create a sample output? To do so, you would have needed to create a free user account and submitted a request. That's when the "non-images" got rendered for me. As I mentioned, everything else on that site worked fine.


No, and I am unwilling to do that for privacy concerns. I did navigate to all the publicly available links and determined everything worked as expected though.


The site is obviously well engineered and the product looks spectacular, but its privacy policy as stated in https://openai.com/privacy/ is unacceptable. Thank you for understanding.

Images not appearing in Safari

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