cannot pair Lenovo LP40 earbuds on iphone

My Lenovo LP40 earbuds appear as “airpods” on bluetooth search. I cannot pair it on my iphone. How can I fix this?

iPhone 11, iOS 16

Posted on Nov 11, 2022 2:04 PM

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9 replies

Nov 14, 2022 9:21 AM in response to Keepgrowing4u

Hello Keepgrowing4u,


We suggest reaching out to the manufacturer of the headset to make sure your firmware is up to date. In terms of the iPhone recognizing them as AirPods, have you tried forgetting the device and reconnecting it?


We suggest the following steps.

  1. Look for any firmware updates to the headset.
  2. Restart your iPhone.
  3. Forget the device and pair it again.


Let us know if that helps, and we'll go from there.

Nov 13, 2022 4:02 PM in response to Keepgrowing4u

Hi Keepgrowing4u,


Thanks for using Apple Support Communities. We understand you are running into an issue pairing third-party earbuds with your iPhone. We're happy to help. Start with the steps for how to pair accessories with your device here:


1. On your device, go to Settings > Bluetooth and turn on Bluetooth. Stay on this screen until you complete the steps to pair your accessory.
2. Place your accessory in discovery mode and wait for it to appear on your device. If you don't see it or aren't sure how to make it discoverable, check the instructions that came with your accessory or contact the manufacturer.
3. To pair, tap your accessory name when it appears onscreen. You might need to enter the PIN or passcode. If you aren't sure what your PIN or passcode is, check the documentation for your accessory.

See more about those steps here: Pair a third-party Bluetooth accessory with your iPhone or iPad - Apple Support


Thanks.

Nov 14, 2022 1:22 PM in response to Keepgrowing4u

Thank you for the reply Keepgrowing4u!


To help isolate the problem, are you able to check to see if other Bluetooth headphones connect to your iPhone successfully? If you do not personally own another Bluetooth headphone, see if you can borrow a friend or family member's Bluetooth headphones to test this. If this does not occur with other headphones, we recommend reaching out to Lenovo to see if there is a compatibility issue. If this does occur with other headphones, reach out to Apple directly to investigate:


Get Support


Cheers!

Nov 14, 2022 10:21 AM in response to Stevi_S

It’s exactly what I did, and I did reset my Lenovo LP40 earbuds too. The earbuds model appear as “AIRPODS” on my iphone while when I tried to pair it on my android phone the model appear as Lenovo LP40. Since I updated to IOS16 I cannot use it with my iphone. I wonder why is my iphone reading the model of my earbuds as “AirPods”?



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cannot pair Lenovo LP40 earbuds on iphone

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