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I can’t pair my watch to new iPhone 14

I can’t pair my watch to my new phone


Posted on Nov 12, 2022 4:58 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2022 6:27 PM

Hi Muzzabean,


Thanks for posting in Apple Support Communities! Since you're having trouble pairing your Apple Watch with your new iPhone, give the steps in this article a try: How to pair your Apple Watch with a new iPhone. We've included a few additional steps below from that article to exhaust if applicable, as it can resolve pairing issue:


"If you don't have your old iPhone or you erased it

Your Apple Watch might still be paired with your old iPhone. Use the steps below to unpair:

  1. Erase your Apple Watch
  2. Set up your new iPhone and sign in to iCloud. If you've already set up and signed in, skip this step.
  3. Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone.
  4. Try to restore from a backup. Make sure that your iPhone and Apple Watch are up to date; if they're not, you might not see your backup in the list. You will lose Activity, Workouts, or settings on your watch that changed between the last backup and now. If you use iCloud in iOS 11 and later, Health and Activity data is stored in iCloud and automatically kept up to date on devices where you're signed in with the same Apple ID. 
    • If you’re asked to restore from a watch backup, select the most recent backup. 
    • If you don't have a backup, you need to set up your Apple Watch as new. 

5. Follow the onscreen steps to finish setting up.

6. Start using your Apple Watch with your new iPhone. You might need to wait a few days for all your iCloud data to appear.


If you have your old iPhone and you didn't erase it

Unpair your Apple Watch from your old iPhone. Then choose one of these options depending on when you set up your new iPhone:

  • If you just restored your new iPhone from a recent backup, pair your devices. Make sure that your iPhone and Apple Watch are up to date, otherwise you might not see your backup in the list. When you're asked, restore from a watch backup. Your recent Activity, Workouts, or settings content might be lost depending on how old the backup is.
  • If your iPhone backup is several days or weeks old and you want to preserve as much content as possible, erase your new iPhone. Then transfer the content from your old iPhone to your new iPhone. You might lose some of the content on your new iPhone. Remember to pair your Apple Watch and iPhone again. 


If your Apple Watch is stuck while pairing

If your Apple Watch gets stuck at the black screen that shows the white Apple logo, follow these steps:

  1. Press and hold the Digital Crown and the side button at the same time until your watch restarts. Then release the Digital Crown and side button.

Apple Watch showing location of Digital Crown and side button

2. After your watch restarts, firmly press the screen or press and hold the Digital Crown.

3. Tap Reset.

4. After your watch resets, you can pair it with your iPhone. Bring your iPhone near your watch, then follow the on-screen instructions."


Should the above steps not help get your Apple Watch paired to your new iPhone, tell us more about what's happening when you try pairing, and any additional information you can provide. The more information provided the better we can assist.


Cheers!


1 reply
Question marked as Top-ranking reply

Nov 13, 2022 6:27 PM in response to Muzzabean

Hi Muzzabean,


Thanks for posting in Apple Support Communities! Since you're having trouble pairing your Apple Watch with your new iPhone, give the steps in this article a try: How to pair your Apple Watch with a new iPhone. We've included a few additional steps below from that article to exhaust if applicable, as it can resolve pairing issue:


"If you don't have your old iPhone or you erased it

Your Apple Watch might still be paired with your old iPhone. Use the steps below to unpair:

  1. Erase your Apple Watch
  2. Set up your new iPhone and sign in to iCloud. If you've already set up and signed in, skip this step.
  3. Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone.
  4. Try to restore from a backup. Make sure that your iPhone and Apple Watch are up to date; if they're not, you might not see your backup in the list. You will lose Activity, Workouts, or settings on your watch that changed between the last backup and now. If you use iCloud in iOS 11 and later, Health and Activity data is stored in iCloud and automatically kept up to date on devices where you're signed in with the same Apple ID. 
    • If you’re asked to restore from a watch backup, select the most recent backup. 
    • If you don't have a backup, you need to set up your Apple Watch as new. 

5. Follow the onscreen steps to finish setting up.

6. Start using your Apple Watch with your new iPhone. You might need to wait a few days for all your iCloud data to appear.


If you have your old iPhone and you didn't erase it

Unpair your Apple Watch from your old iPhone. Then choose one of these options depending on when you set up your new iPhone:

  • If you just restored your new iPhone from a recent backup, pair your devices. Make sure that your iPhone and Apple Watch are up to date, otherwise you might not see your backup in the list. When you're asked, restore from a watch backup. Your recent Activity, Workouts, or settings content might be lost depending on how old the backup is.
  • If your iPhone backup is several days or weeks old and you want to preserve as much content as possible, erase your new iPhone. Then transfer the content from your old iPhone to your new iPhone. You might lose some of the content on your new iPhone. Remember to pair your Apple Watch and iPhone again. 


If your Apple Watch is stuck while pairing

If your Apple Watch gets stuck at the black screen that shows the white Apple logo, follow these steps:

  1. Press and hold the Digital Crown and the side button at the same time until your watch restarts. Then release the Digital Crown and side button.

Apple Watch showing location of Digital Crown and side button

2. After your watch restarts, firmly press the screen or press and hold the Digital Crown.

3. Tap Reset.

4. After your watch resets, you can pair it with your iPhone. Bring your iPhone near your watch, then follow the on-screen instructions."


Should the above steps not help get your Apple Watch paired to your new iPhone, tell us more about what's happening when you try pairing, and any additional information you can provide. The more information provided the better we can assist.


Cheers!


I can’t pair my watch to new iPhone 14

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