trackpad stopped working now screen stuck

my trackpad on my macbook has been acting up. i tried using the ctrl+shift+option and then holding the power button for 10 seconds. this method previously worked when it had been having this issue earlier, but now it’s stuck on this screen no matter how many times i attempt to restart.

MacBook Pro

Posted on Nov 12, 2022 8:52 PM

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Question marked as Top-ranking reply

Posted on Nov 12, 2022 9:08 PM

istgaifhu Said:

"trackpad stopped working now screen stuck: my trackpad on my macbook has been acting up. i tried using the ctrl+shift+option and then holding the power button for 10 seconds. this method previously worked when it had been having this issue earlier, but now it’s stuck on this screen no matter how many times i attempt to restart."

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Thank you for the photo.


What's the model? If an internet; based app, perform the following...

Reset your SMC and your NVRAM:

Sometimes changes are made to the system and then settings (i.e. for USB) become corrupted, in the meanwhile. So, reset both on your Mac. See where it goes from there.

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7 replies
Question marked as Top-ranking reply

Nov 12, 2022 9:08 PM in response to istgaifhu

istgaifhu Said:

"trackpad stopped working now screen stuck: my trackpad on my macbook has been acting up. i tried using the ctrl+shift+option and then holding the power button for 10 seconds. this method previously worked when it had been having this issue earlier, but now it’s stuck on this screen no matter how many times i attempt to restart."

-------


Thank you for the photo.


What's the model? If an internet; based app, perform the following...

Reset your SMC and your NVRAM:

Sometimes changes are made to the system and then settings (i.e. for USB) become corrupted, in the meanwhile. So, reset both on your Mac. See where it goes from there.

Nov 12, 2022 9:46 PM in response to istgaifhu

istgaifhu Said:

"it’s a 2015 macbook pro"

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Thank you for the reply.



Then it is Intel-Based.


So, Reset your SMC and your NVRAM:

Sometimes changes are made to the system and then settings (i.e. for USB) become corrupted, in the meanwhile. So, reset both on your Mac. See where it goes from there.

Nov 13, 2022 10:19 AM in response to istgaifhu

istgaifhu Said:

“trackpad stopped working now screen stuck:: there’s no external mouse, but it’s like it wants me to set one up and it’s stuck on that screen i’ve attempted the rest numerous times.”

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Use a Hardwired Mouse and/or Keyboard:

If you re up for getting an adapter and a corded mouse and a corded keyboard, then using a hardwired connection may be the way to go about this. If need be, you”d connect it using this adapter: USB-C to USB Adapter - Apple

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trackpad stopped working now screen stuck

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