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frunza52 Author

Level 1

4 points

I can’t install apps from Apple Store

Why I can’t install nothing from Apple Store, when I want to install something, it s just the circle rotating, but don t show me to use my id, or my facial Id.

Posted on Nov 13, 2022 3:57 AM

Top-ranking reply

Carol B.

Level 6

13,543 points

Posted on Nov 13, 2022 4:45 AM

No need to apologize, frunza52. We all try our best and I was able to understand your question. Welcome to the forums!

You don’t mention which device is having the problem so I’m assuming it is an iPhone. This link offers good ideas to try when you cannot download apps but here are the first things I suggest you do:

Restart your device: Restart your iPhone
Update it to the latest iOS by tapping Settings > General > Software Update. If you are eligible for an update, you will be prompted to do so. More information available here.

If none of this helps, please come back and let us know which iPhone or device you have and what the iOS is. We want to help if we can.

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I can’t install apps from Apple Store

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