“New iCloud Terms & Conditions” Popup Bug — Post Ventura Update

Hey community, I'm here to plead with you in hopes you may have a solution for my mildly inconvenient, but HIGHLY frustrating situation. Since my upgrade to Ventura, I've received a popup hourly reminding me to "agree to the new iCloud t's & c's"-- to which I comply, tick the box, and submit. The only issue is it does not go away. I've agreed to the t's & c's more than 40 times, and nothing changes. The popup notification on my MacBook pro cannot even be closed without navigating me out of my work and taking me to the settings app to agree. Any suggestions? Thank you.


MacBook Pro 16″, macOS 13.0

Posted on Nov 13, 2022 6:52 PM

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Posted on Jan 10, 2023 9:38 AM

Here's what worked for me to resolve the persistent "New iCloud Terms and Conditions" red reminder.

The resolution to this involved iPhone settings even though this message NEVER appeared on my iPhone. I have two active iCloud accounts. On iPhone, I went to Settings => Mail => Accounts, then tapped my alternate iCloud email account. Suddenly an alert popped up asking me to accept Apple's new iCloud T's & C's. Accepting through this interface made the red reminder go away on my iMac in seconds.

134 replies

May 9, 2023 4:10 PM in response to iHadj

I can now confirm that Apple Menu -> Log out only results in a longer than normal delay before the Popup appears. Also, I noticed a pop-up error message that immediately disappears. Made a screen capture video but can't upload it because of privacy. Basically it is a yellow triangle icon with a cloud "badge", title "Server Error", body "iCloud could not be activated because of a server error. Please try again" and an OK button but it disappears without letting me click OK.

Nov 18, 2022 6:57 AM in response to ibsurfin

insuring Said:

"New iCloud Terms & Conditions” Popup Bug — Post Ventura Update': Annoying. Any fixes yet”

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Provide a Screenshot:

I haven’t come across this firsthand, but can you provide a full screenshot? That would most certainly help. IMPORTANT: Just cover personal info (i.e. phone numbers by covering it with rectangles through use of the Photos app).

Dec 5, 2022 9:04 PM in response to teltonengineering

I found a solution for the never ending terms and conditions pop-up. My engineers and I worked for several days in fact weeks to scour the internet and yet the solution was right in front of us the whole time.


If you're using an external monitor. Take that stupid popup and make it really small and drag it to the corner of the screen so that it's always open but out of sight and when it gets big it won't stomp on any other open windows.


The only problem is if you need to access the settings. Then you need to unplug the monitor to gain access to the settings.


Looks like Case Closed.

Feb 11, 2023 11:35 PM in response to TheLittles

teltonengineering Said:

"'New iCloud Terms & Conditions’ Popup Bug — Post Ventura Update: Unfortunately, even in safe-mode I was unable to resolve this issue. I ended up reverting back to an old time machine backup and it did finally go away.

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Thanks for the followup reply.


TMB Restoration:

A TMB restoration would make sense as a solution. The only regretful thing about doing that is loss of data. So I don’t know how old “Old” officially is, but take this as a learning experience, knowing to back up every-so-often. Maybe give it a few weeks and see if this all goes away. Then, try this install once more.


Excellent job troubleshooting!

Dec 1, 2022 4:04 PM in response to Armanjr

Same here, it's freaking driving me nuts, feel like I am back on a windows computer. Come on APPLE!

Same issue, keep clicking, scrolling, going into settings, EVERYTHING and it keeps on happening, day in and day out and come to think of it, happened right after Ventura ... just ridiculous.

I did notice if you go into settings to accept instead of starting the accept button on your desktop, once I click to accept while in settings, very quickly a small window "server error" pops up, it flashes on the screen so quickly I cant capture it or even fully read it.

I have done this like the others, at least 40 to 50 times in everyday imaginable and it still appears.

May 25, 2023 6:54 AM in response to gordytundra

I am not an expert so these are just suggestions.

Have you tried apple support. They have an option for an online chat or you can have them call you at a convenient time. Just go to apple.com and look at the top or way on the bottom for a support link.


Regarding iCloud account. This is my understanding of how it works.

Do you have an Apple ID? an iCloud.com or me.com email? Do you use the App Store to download apps? That Apple ID email is your iCloud account and whatever password you use to sign in the App Store is most likely your iCloud password. From your Mac or iPad go to settings and your name should show up at the top along with the email that you used to register your device and that should be your Apple ID. I believe everyone get like 2 gig of iCloud storage. The message you can't clear is connected to your apple id. So accessing your Apple ID from iCloud might work.

Good luck. But really, try Apple support.



Jan 20, 2023 7:01 AM in response to ugh_803

Did that work on an iMac running Ventura????

I tried that on my iMac. Refused to do it after warnings from Apple!!!

It's not simply a matter of signing out of iCloud and signing back in. What I saw with iCloud was that there were at least half a dozen places where you needed to sign out of iCloud and then it warned that if you did that, that files would get deleted! I said no thanks to having Apple mystery software delete some of my files.

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“New iCloud Terms & Conditions” Popup Bug — Post Ventura Update

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