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My new iPhone 14 is not recognized by iTunes 12.8.3.1. According to the iPhone 14 system requirements Syncing to a Mac or PC requires:
I have a Mac mini with High Sierra (10.13.6) and iTune 12.8.3.1 but it does not work.
iPhone 14
Hello tt2,
Thank you so much. I actually followed your direction from your another post before posting here. My attempt didn't work and hoping/waiting for apple to release the necessary software at this point. Also curious if anyone else had the same problem with iphone 14 and have found a work around.
I have an iPhone 8 with iOS 16 which works flawlessly with the same machine. So, wondering if this is an iPhone 14 issue exclusively.
In Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
If these steps haven't worked you can also try reinstalling iTunes12.8.2.3.dmg (El Capitan/Sierra) or iTunes12.8.3.1 (High Sierra) while your device is connected and unlocked.
tt2
Okay, finally got it to work. Thank you Apple Tech support (Robert) for graciously helping me out.
Hope this helps.
Syncing iPhone 14 with iTunes 12.8.3.1
