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*Unable to open safari at all*

Whenever I open safari, the app name on the menu bar shows that I have opened safari, but the app window is not at all opening. I tried force quitting and reopened it, but no use.


I followed several tutorials online to clear cache, history etc etc. But all in vain.


But, when I created another user account and tried opening safari, it opens there, But not in my main user account.


This is very annoying, for the past several weeks I have been reaching out to the apple support team, but no one has been able to solve this issue. I could not even find anyone facing a similar issue online.


Please anyone suggest me some way to rectify the issue.

I am using MacBook M1 Pro, 14 inch. MacOS Ventura.

MacBook Pro 14″, macOS 13.0

Posted on Nov 14, 2022 4:59 AM

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Posted on Nov 14, 2022 5:18 PM

Among the many things Apple Support had you try, did they have you start your Mac in "Safe Mode"?


How to use safe mode on your Mac - Apple Support


I agree reinstalling macOS is likely to be a waste of time, since you already know the problem does not occur in a different User Account. Unfortunately I have no idea what the source of the corruption may be. In cases such as yours I will progressively expand the concept of dragging things out of likely folders in ~/Library until something eventually changes.


Also please confirm I am understanding the problem correctly. When Safari fails to launch, does its icon "bounce" in the Dock followed by no other apparent action? Does the Safari app open but no windows appear? In the latter case the Mac's menu bar will indicate Safari at the upper left, adjacent to the  (Apple) menu. What appears in the Mac's menu bar instead of Safari?


Another fundamental question: Please confirm you are launching Safari from /Applications and not some other location. This may not be obvious. To confirm, please use the Finder's Go menu > Applications, and launch Safari from that folder.


Before you go any further please be sure to have created a backup as a fallback solution in the event things get seriously messed up: Back up your files with Time Machine on Mac - Apple Support. That should just go without saying.

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32 replies

Nov 15, 2022 4:40 AM in response to John Galt

I was able to find Safari download facility(pkg file, if I am not wrong) for previous MacOS versions. So similarly when such version is available for Ventura, will reinstalling that Safari solve my issue by any chance??


That is actually time-consuming, but possibly a choice for rectifying my issue. Since I have exams, I wont be having time to do it. I also have to take backup, as I said before It will be done by next week.


I will get back to you after my backup with the time machine. Meanwhile, I will also try to use the Shared folder, as you have suggested after taking backup.


John Galt wrote:

Until I can determine and provide suggestions for more targeted areas to examine...

Please let me those suggestions in this forum. I will get back to you as soon as my backup is done. I have to get this done !


Thanks a lot so far

Nov 26, 2022 3:16 PM in response to muhammadwasee_m

It's ok to do that. Although I prefer to use a more targeted approach it seems that isn't helping you get any closer to a solution.


Moving the entire User Library to the Desktop will cause apps to forget settings you may have specified for them, but you can always move the affected files back into the newly created (empty) User Library.


The EtreCheck report does not seem to implicate anything that could affect Safari. I do not recommend installing any software that drive manufacturers such as Seagate are fond of including with them, but that cannot possibly be related to Safari. Still, I recommend uninstalling it. Those things are not necessary and can only cause trouble.

Nov 27, 2022 2:15 AM in response to John Galt

Major Update: (almost solved)


I created a new user account. I opened safari, as I said before it worked. So I copied all folders related to safari from it and pasted it to my drive.

Folders I copied: Safari, SafariSafeBrowsing, SafariSandboxBroker


I switched to my main user account. Copied these folders from drive to my Library (Replaced the existing above files in my main user account library)


It didnt work.


I then similarly copied and replaced all .plst files from Preferences folder in Library of my temporary user account to main user account.


I restarted my Macbook. I tried opening Safari, it bounced for 4 times but didnt open.


BUT

From the menu I selected File -> New Tab. Which ,as before, showed a blank tab, but later suddenly cloud login page(as we earlier changed the home page to open cloud.com as default site) loaded very slowly, no other visible features were shown, like sidebar.

I used it as an opportunity and opened multiple tabs and windows, and now safari seems to work. But the problem now is, even when I create normal window, only private window is created.


Edit: I am also afraid to close safari now, fearing it again stop working. But howmuch ever I try, only private windows are opened.


Edit 2: No wait, It works. I mean normal window opens. Finally here I am with a great relief of My safari working. But I have no clue why it took some time for this. As it initially didn't open, then took some time, and private windows were able to be opened. Then took some time and opened normal windows

Nov 27, 2022 6:45 PM in response to muhammadwasee_m

This was indeed a tortuous path to success — assuming you have indeed solved the problem to your satisfaction.


There is a way to set Safari to always open with a private window (the opposite of what you want) but I don't recall what it is at the moment. It may no longer be available or applicable in Ventura.


If you dragged the entire User Library to the Desktop, you can now drag any files not likely to be related to Safari back where they belong. I suggest taking as much time as necessary to do that — use all your other apps as you would normally, and if everything is working to your satisfaction you can finally drag that desktop copy to the Trash. I'd seriously wait a few weeks before concluding there is nothing in it you need.

Dec 8, 2022 7:39 PM in response to John Galt

Its been more than week, Safari works good. But It takes time to load certain websites, not specifically. Sometimes it load quickly, but sometimes it loads forever. Apart from that I haven't faced any issues so far.


I would be happy if anyone, at least in future, would be able to find out the cause for corruption of files. Any how, Thanks a lot for your constant support.


Dec 8, 2022 7:42 PM in response to muhammadwasee_m

But I haven't copied all the .plit files from secondary user account to primary user account. I had copied just the safari related files. So far it seems good with no malfunction (Except forever loading of few webpage occasionally).


In case if I feel any other malfunctioning, I will have to resort to erasing the disk and reinstalling Mac OS. Thanks a lot for your insights and siuggestions.

*Unable to open safari at all*

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