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Level 1

4 points

Swapping number in a new sim

I’ve got a new SIM card in my phone and had a text message saying my old number has been transferred. It will let me ring people with my old number (so it has transferred) but when I FaceTime people it’s coming up with a different number and people can’t contact me with my new number unless they ring me it does not work with FT or iMessage

iPhone 11, iOS 16

Posted on Nov 14, 2022 7:14 AM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on Nov 14, 2022 5:57 PM

Remove the old number and add the desired number. See the Apple Support article(s) below. Link to contact Apple Support at the end of the article.

Messages or FaceTime - Add or remove your phone number.

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Swapping number in a new sim

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