Airpods Pro 2nd generation on work PC Tower

I bought the airpods pro 2nd generation and I have my airpods pro connected to my pc. When I temporarily leave my room to go to a different room, the volume becomes too low to hear music and the music is only on one of the airpods. When I move back to my computer I have to disconnect my bluetooth and connect it again to hear music on both airpods.

Posted on Nov 15, 2022 7:48 AM

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Posted on Nov 17, 2022 9:51 AM

Hi calvinzknight101,


Thanks for posting in Apple Support Communities.


We understand that your AirPods are paired with your PC and the volume becomes lower as you move away from the source. There could be interference in your location that could cause this behavior. Also, being 30 feet or more from the source could cause audio issues.


*Bring your Wi-Fi device closer to your Wi-Fi router. Bring the Bluetooth devices that are connecting to each other closer together. 

*Avoid using your wireless devices near common sources of interference, such as power cables, microwave ovens, fluorescent lights, wireless video cameras, and cordless phones.

*Reduce the number of active devices that use the same wireless frequency band. Both Bluetooth and Wi-Fi devices use the 2.4 GHz band, but many Wi-Fi devices can use the 5 GHz band instead. If your Wi-Fi router supports both bands, it might help to connect more of your Wi-Fi devices to the 5GHz band. Some dual-band routers manage this for you automatically.

*Configure your Wi-Fi router to use a different Wi-Fi channel, or have it scan for the channel with the least interference. Most routers perform this scan automatically on startup or when reset.


Find these and additional tips in Resolve Wi-Fi and Bluetooth issues caused by wireless interference.



Regards.


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Question marked as Top-ranking reply

Nov 17, 2022 9:51 AM in response to calvinzknight101

Hi calvinzknight101,


Thanks for posting in Apple Support Communities.


We understand that your AirPods are paired with your PC and the volume becomes lower as you move away from the source. There could be interference in your location that could cause this behavior. Also, being 30 feet or more from the source could cause audio issues.


*Bring your Wi-Fi device closer to your Wi-Fi router. Bring the Bluetooth devices that are connecting to each other closer together. 

*Avoid using your wireless devices near common sources of interference, such as power cables, microwave ovens, fluorescent lights, wireless video cameras, and cordless phones.

*Reduce the number of active devices that use the same wireless frequency band. Both Bluetooth and Wi-Fi devices use the 2.4 GHz band, but many Wi-Fi devices can use the 5 GHz band instead. If your Wi-Fi router supports both bands, it might help to connect more of your Wi-Fi devices to the 5GHz band. Some dual-band routers manage this for you automatically.

*Configure your Wi-Fi router to use a different Wi-Fi channel, or have it scan for the channel with the least interference. Most routers perform this scan automatically on startup or when reset.


Find these and additional tips in Resolve Wi-Fi and Bluetooth issues caused by wireless interference.



Regards.


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Airpods Pro 2nd generation on work PC Tower

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