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Screen time keeps turning off

We have been using screen time successfully for several years to manage our kids devices. Recently, I upgraded to the iPhone 14 pro and now all their screen time settings keep resetting and turn off almost daily. Downtime, content restrictions and time limits - all off. 4 kids - two iPhones and two iPads. Each has a different screen time passcode that were all reset. Software has been updated on each device. Still keeps happening. Please advise!

iPhone 14 Pro

Posted on Nov 16, 2022 3:29 AM

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3 replies

★ Helpful

Bennett81252

Level 1

14 points

Jan 18, 2023 9:23 PM in response to Sean_B1

I have reached out to apple support and got no where. They said to sign out of my Apple ID and then sign back in. That worked for about a week and now the app limits keeps turning off daily. I had to create a daily reminder to check screen time settings so my kids don’t get unlimited screen time. Sometimes it keeps for a few days and sometimes it doesn’t even go a whole day without turning off. Apple needs to fix this bug!!

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★ Helpful

mystarra

Level 1

18 points

Jan 21, 2023 7:15 PM in response to garretfromlivingston

Apple needs to correct this issue. I recently upgraded to a 14 Pro Max and my child’s screen time resets daily, turning off all previous settings that need a passcode to change. There’s a glitch when the downtime starts that allows him to use “one more minute”, which turns off all previous downtime settings. Hopefully, they will see these concerns from parents and fix it on an update.

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Mrswilson10

Level 1

13 points

Dec 30, 2022 11:52 AM in response to garretfromlivingston

Mine do to but it didn’t start until I upgraded to the IPhone 14

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