Screen time keeps turning off

For us this has been a constant, for years, and was very frustrating to setup Screen Time almost daily. What we found out, and tested, that when our son runs out of time and selects the "One More Minute" it either resets all of the Screen Time settings or parts of the Screen Time settings. Not saying this is a magical fix-all but for us, it went from resetting his Screen Time settings daily to maybe once a month.

I’m having the same issue. Once in a while out of no where the downtime schedule is just shut off when I didn’t do anything. I have to reset again and hope it takes. iPhone 14. I tried just now setting it up on my iPad 10 instead hoping if it’s an iPhone 14 issue, I got around it?!

I updated both phones, had apple team call me for support and so I could explain what is happening (I live in Colombia so it’s not easy getting real live support) and at least this week I have not had to turn on my daughters screen time. Crossing my fingers it keeps.

As of today, our screen time still turns off randomly. Both our ipad and iphones are fully updated to 16.5 which was supposed to have a fix for this issue. Has anyone come across an issue where within apps, if you do a search correctly, you can find a back door into safari? My wife has told me that's an issue as well. I wonder if that's because the only way you can get an answer to something is using safari (since in theory it's the only access to the web)...As others stated, this is a big issue for us as we homeschool and we need these tools to work correctly or it's a major issue for us.

I found that if you turn screen time off, it sort of clears cache so the load next time is quicker. 16.5 on all our devices and like every 24 hours at least, it removes any apps limits I setup and/or downtime schedules. So annoying! I’m trying the “sign out of iTunes” trick mentioned by others to see if it works.

Another IPhone user chiming in, I (the parent) have an IPhone 13 Pro max, on iOS 16.5. I have two children using IPhones one using IPhone 8 Plus which uses the latest iOS and works perfectly fine with screen time, never had any issues with this one. However my daughters mobile which is an IPhone 6s which just recently had an update to 15.7.6 which I hoped would fix the screen time reset issue but it did not. The IPhone 6s resets the screen time setting that were set up at random intervals, and have been onto Apple support since April about this issue. I will update when I have any further information, as I am disappointed that Apple has such bugs in their system especially when it comes to protecting our children with parental controls.

This is happening to me too, and as my son is very vulnerable, we restrict his camera and internet access. This issue is making it very difficult to control his usage and when he can be violent, it’s a major issue as for 6 years his screens have been controlled by apple.

i was having this problem for months and then found that if i selected ‘Turn Off Screen Time’ for each child (and the bottom of the initial screen time screen), turning it back on and then resetting each of the restrictions they remained in place.

It’s so bad, Iv forgotten some days to reset it and then Iv noticed she’s been on her phone for so long😡

they need to sort it out asap I just want to take her phone off her as I have no control when it resets.

man’s if I go to bed before 12am she can potentially be on her phone all night. And I wouldn’t have no parent control on her phone 😡

7 months of complaints from frustrated parents .. parents trying to diligently protect their kids and Apple continues to offer zero help.

very disappointing. I’m just here to find answers too.. looks like I’ll just put my name on the list :(

Screen time not working.

iv always had a limited time for my daughter on her phone.

now this is a problem as it resets everyday at 12am

if I forget to set it all up again she has unlimited use.

NOT ONLY this but when her screen time block comes on all she has to do is ask for one more minute and it just comes off. I don’t get any notifications or text asking my permission for more screen time.

what is napping??????

Nothing works for long. I’m sick of resetting my phone bc it resets all of my settings. Screen Time controls are very important to me and many other parents. I only purchased iPhones for them based on these settings. My husband is insisting we switch to Samsung bc they’re not having these issues and Apple keeps acting like it’s user error rather than their error. Idk what happened to make this keep on but it’s very ridiculous to not address that it’s even an issue they’re willing to fix.

I have figured out that all works fine until I have a situation where they ask for more time and I grant it. Then I notice later all downtime has been turned off. So annoying. For a while I looked I think this is ok now. Yay But it was because I hadn’t done any requests. Come on apple!!

I can also confirm that this exact same issue started shortly after I upgraded to an iPhone 14 several weeks ago. The issue is so extreme that today I had to set all Screentime settings for each of my two kids three times in a single day. This is extremely frustrating and something Apple should acknowledge and fix asap. It's irresponsible to leave parents in this situation where their kids' access is unrestricted.

Yes! It’s ridiculous at this point. It would be great if apple had their team look into this issue.

At this point, I don’t even know if Apple is aware of this chat. It’s been months with the sane problem