Newsroom Update
Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >
Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >
Hi. I have an iPad Air 5th Gen running iOS 16.1.1. WiFi only; in strong reception area.
Every time I open the Music app it says I am offline. Sometimes closing the app and re-opening fixes it; sometimes it doesn't. Can't find any specific cause. Any ideas? Was kinda hoping the recent iOS update would fix it but it didn't!
Thanks!
iPad Air, iPadOS 16
The phone can verify your location over cellular so even though your data is routed through the VPN, apple can be sure what country you are in. A non-cellular ipad can't do that. I suspect the phone would have similar issues on wifi and airplane mode
Are you using a vpn? Mine stopped working entirely after the os16 update unless I turn off vpn. Also my phone won’t work on Wi-Fi alone. Suspect they require more location information now and vpn prevents it.
Fantastic - that has fixed it! When I upgraded to iOS 16 the same issue affected CarPlay, in that I had to disable the VPN for CarPlay to work. That was resolved in the 16.1.1 update but clearly it still affects the iPad (but strangely not Music on iPhone iOS). Hopefully it will be resolved in the next update…! Thanks again.
Try a force restart: Force restart iPad – Apple Support (AU)
Afraid that didn’t work :(
You could offload the app and download it again (offloading retains all data and documents).
Music always offline?
