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AnilHS71 Author

Level 1

32 points

Wallpaper disappears

After the upgrade to ios 16.1.1 (20B101) wallpaper has started disappearing; my iphone 11 just shows black screen with all tiles for apps. Same is true for library screen too.

Restart phone, original wallpaper temporarily appears, and within minutes disappears leaving dark background
settings - wallpaper seems to indicate current wallpaper as the correct one, however it is not showing on the real screen (vs implied settings)
from time to time, especially on calls, screen turns black and nothing can be done to retrieve the phone ui or see numbers or call info; it is as if phone is locked with a call ongoing in the background.

I sincerely hope that Apple is not forcing us to ditch iphone 11 and upgrade to a newer one.

iPhone 11

Posted on Nov 16, 2022 4:09 PM

Top-ranking reply

A1228A

Level 1

12 points

Posted on Nov 18, 2022 8:50 AM

This is an ongoing problem with the IOS 16 updates. I am hoping Apple will fix this problem. I tried restarting as well. The wallpaper will come back but only for a few minutes. I also chatted with Apple support. But they were not able to fix the problem. I wish whoever wrote these updates would test it out before launching it. It is making a lot of customers very unhappy.

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50 replies

crr100

Level 1

8 points

Apr 28, 2023 9:54 PM in response to amberfromormond beach

Hello I moved up from an IphoneXS to 14 plus last week, and this problem which was not there earlier surfaced -- 3 days after I upgraded.

Switch off and restart solved the problem -- for 10 minutes.

And my phone is on 16.4.1

Hello Apple...anybody out there?

I wonder if I should get my phone replaced...this is a software issue

rbajba

Level 1

4 points

Apr 29, 2023 6:10 AM in response to crr100

I had the same issue, I deleted the wallpaper, a photo of my family and edited the same photo in my photo album and then set it as my current wallpaper. It's been a few months since I did this. So far so good.

crr100

Level 1

8 points

Apr 29, 2023 6:55 AM in response to rbajba

Thank you. Let me try this workaround.

The strange thing is a week ago I had iOS 16.4 on my iPhone XS and I did not have this problem; I change to iphone iOS 14 plus, and with iOS 16.4.1, and all I did was trasnfer the old data, and this problem starts 3 days later...

May 4, 2023 9:01 PM in response to Jznurse2

since the last update mine has been AMAZING!! Never got the black backdrop again until THIS morning when I downloaded the ‘new security update’ and now I’m screwed again! Took one picture and immediately got the black screen!!!! Wtf Apple!??? It’s like ever OTHER update screws it up!??!

Pennoak

Level 1

10 points

May 26, 2023 3:22 AM in response to AnilHS71

Help!

Today day I lost my wallpaper. It shows for a second and then disappears. I went to Photos and tried to change it and do a hard reset but still the same thing. I updated the security last night and still the same thing. How do you fix it?

ALSO for some reason dictation takes forever. I this one came out fast but totally wrong and needed three manual changes

Jun 19, 2023 7:22 PM in response to AnilHS71

We had a good month run without the wallpaper disappearing and it WAS fantastic! Yesterday it happened once and now today three different times…why apple?? Why?? I thought it was done but nope! Back to turning it on and off again :(

Jun 19, 2023 8:01 PM in response to AnilHS71

Just bought iPhone 14 pro for a couple of weeks. Wallpaper begins disappearing. Every time restarting can help it stay for two minutes. I didn’t have this problem with iPhone X. It was good for the first two weeks. Why?

hank6789

Level 1

4 points

Jun 20, 2023 3:39 AM in response to AnilHS71

Bring back original wallpaper! I can’t even use the me too button because it it never resolves. The circle spins trying to load as yet another person upset with losing the original wallpaper that we can adjust the way we like it. Apple what are you doing with this controlling action?

Mar 13, 2024 7:39 AM in response to AnilHS71

Hello Everyone, I have had a wallpaper on my phone since Nov 30, 2023 It has been on my phone and never disappeared. I wake up this morning and my picture is gone and my background is to the old green wallpaper my phone had before I ever added a wallpaper because this was my first time adding one. Why is this happening and what has worked for anyone else? I have never posted about this issue or anything else on here. I will try turning my phone on and off and see if that works. God bless everyone on here.