Hi ciandickinson,
Thanks for coming to Apple Support Communities for help today.
From your description, it sounds like iMessage and FaceTime didn't activate for your phone number. This article describes the issue in further detail and provides steps that may help resolve it: If you can’t turn on or sign in to iMessage or FaceTime.
Note the steps below. Being able to send and receive SMS is a requirement to set up the phone number for iMessage. You may need to contact your carrier.
"Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
- Make sure that your device has the latest version of iOS or iPadOS.
- If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
- Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
- Contact Apple Support."
Have a fantastic day!