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My iPhone 11 pro is on but the screen is black.

My iPhone11 Pro is currently on (I can hear I am getting texts) but the screen is black. Any help is greatly appreciated.

iPhone 11 Pro, iOS 16

Posted on Nov 17, 2022 10:29 AM

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Posted on Nov 17, 2022 11:28 AM

If you have Siri set up you could also try "hey Siri call [one of your contacts]"

If that works the chances are the phone is basically ok but the screen has a hardware failure,

I would suggest a forced restart

Forced restart

Click here > Force restart iPhone – Apple Support (UK)

If no better you should probably arrange a repair

You will not be able to do any additional backups before repairing it

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