How do I get the popups in icloud mail to stop
Clearly there has been an update to icloud mail. Now when I sign in to my mail I get a constant stream of popups: an envelope with a sender name and a topic. How do I get it to stop?
Clearly there has been an update to icloud mail. Now when I sign in to my mail I get a constant stream of popups: an envelope with a sender name and a topic. How do I get it to stop?
If you are using Mac OS catalina 10.5.7 the settings are in mail preferences , uncheck the box of remote content Change Viewing preferences in Mail on Mac - Apple Support
Also these are notifications appearing Change General settings in Mail on Mac - Apple Support
New message notifications
Choose the mailbox for which you want notifications to be displayed when messages arrive.
To be displayed, the alert style must be set to Banners or Alerts for Mail in Notifications settings. To open Notifications settings, choose Apple menu > System Settings, then click Notifications in the sidebar. (You may need to scroll down.)
See Change Notifications settings on Mac - Apple Support
Application Notifications
Customize notifications for apps and websites. The available options vary by app.
Option
Description
Allow notifications
Turn notifications on or off. When you turn notifications off, the alert style and other notification options are dimmed.
If you are using Mac OS catalina 10.5.7 the settings are in mail preferences , uncheck the box of remote content Change Viewing preferences in Mail on Mac - Apple Support
Also these are notifications appearing Change General settings in Mail on Mac - Apple Support
New message notifications
Choose the mailbox for which you want notifications to be displayed when messages arrive.
To be displayed, the alert style must be set to Banners or Alerts for Mail in Notifications settings. To open Notifications settings, choose Apple menu > System Settings, then click Notifications in the sidebar. (You may need to scroll down.)
See Change Notifications settings on Mac - Apple Support
Application Notifications
Customize notifications for apps and websites. The available options vary by app.
Option
Description
Allow notifications
Turn notifications on or off. When you turn notifications off, the alert style and other notification options are dimmed.
You can take suggestions from senior apple care advisors , prefer to do a screen sharing with them , may be some safari extensions are installed , or there is some issue in mail application , I would suggest for the time being create a new admin account in users and groups and then configure mail accounts , see if that pop up still appears .
In users and groups > login items if there are any remove them ( select and click on subtract sign ) , do you use any third party apps / softwares , antivirus in Mac , any VPN services , please reply .
Open safari preferences > click on websites > select pop up windows > select block and notify .
The other ways is right click in the url and choose all settings as shown .
Hi doctorema,
We'd like to help you or see if this is expected. With what you have shared, we lack a bit of context to fully understand the issue. Are you able to share a screenshot of what you see? As long as there is no personal information shared. Knowing what pop-up you see, we can help identify this.
Thanks for using Apple Support Communities.
I'm having the same problem with the new iCloud mail. Every time a new email arrives when I'm going through my inbox on the MacBook, a pop-up appears at the top of the window. Yes, it disappears after a few seconds but it's annoying and I'd like to find a way to stop this happening. I've tried going into settings to see if there's a way to turn off the pop-ups, but nothing seems to work. Am attaching a partial screenshot to show what it looks like.
Thanks in advance!
Not sure what doctorema's system info is, but my MacBook Pro is on Monterey. I went into Sys Prefs>Notifications and turned off Mail notifications yesterday, but the pop-ups have continued since then. Not sure what next steps would be, but thanks in advance!
The only login item was dropbox and I've now removed it (though am not sure how it might be involved, but did so to try to identify the issue). I have a VPN but am not using it when the popup messages are coming in. And earlier this week, I updated the OS to Ventura, in case something in Monterey was causing them.
Thanks for all the assistance. None of this has worked. I am using Monterey 12.6 and Firefox. I did try opening my mail in Safari and then tried the Safari related suggestions and blocked pop up windows (I was already on block and notify, so I changed it to just block), but notifications keep happening.
In my Mail app I already had Notifications off.
I wonder if this has to do with viewing my mail in iCloud instead of the Mail app?
doctorema, you've done everything I've done and with the same (negative) results. I also read my mail in Safari and via iCloud (I prefer it over the Mail app). So sounds like there are some similarities going on here between what you're experiencing and what's happening on my end. We'll get there — it just may take a while!
Hi tygb, I tried doing that but the pop-ups are continuing. Not sure what to do next but am open to suggestions. The pop-ups are really annoying! TIA for ideas on how to fix!
How do I get the popups in icloud mail to stop