Under iOS 16 my iPhone keeps dropping into edit Lock Screen. The phone wakes and without me touching the screen, the LS 'shrinks' and Customise and + sign show at bottom of screen.
This happens maybe 1 in 5 wakes - either with 'raise to wake' or if I press the right side button.
Anybody else experiencing this? Any solutions?? It's driving me nuts. Cheers, Brett.
iPhone XS Max
Hello bretski,
To help us get a better understanding of the issue, we’d like to ask a few questions.
The above details will help us determine how to proceed.
If the issue is that the screen isn't responding as expected, or is too sensitive, please check out the suggestions in this link, which may help with those issues: If the screen isn't working on your iPhone or iPad
If your screen is too sensitive or responds intermittently to touch
1. Restart your iPhone or iPad.
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4. Remove any cases or screen protectors.
Thanks!
Hey bretski,
We appreciate the information. With this issue continuing, please reach out to Apple Support
directly. Additional investigation will be completed there.
Take care.
Thanks for the response Brittany. In answer to your questions:
In all other aspects the screen touch sensitivity is as expected. I have tried experimenting with different sensitivity settings but this had no impact.
I have done many restarts since this issue started - the issue persists. The phone is clean, without any case or screen protector and has no external connections.
Looking forward to your reply. Cheers, Brett.
Lock Screen keeps jumping to edit mode on wake
