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Level 1

4 points

Purchase gone wrong

I have just purchased a iTunes song and the money has gone out of my bank account, but it says I haven’t purchased anything on iTunes Store

iPhone 13 Pro Max, iOS 16

Posted on Nov 18, 2022 4:23 PM

Top-ranking reply

Level 10

209,067 points

Posted on Nov 19, 2022 2:11 AM

Have you received an invoice from Apple?.

If so, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.

For sure, check -> the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

How apps, content, and subscriptions from Apple are billed

Click here for more support and assistance.

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