Purchase gone wrong

I have just purchased a iTunes song and the money has gone out of my bank account, but it says I haven’t purchased anything on iTunes Store

iPhone 13 Pro Max, iOS 16

Posted on Nov 18, 2022 4:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2022 2:11 AM

Have you received an invoice from Apple?.

If so, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.


For sure, check -> the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

Click here for more support and assistance.

  


1 reply
Question marked as Top-ranking reply

Nov 19, 2022 2:11 AM in response to miya211

Have you received an invoice from Apple?.

If so, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.


For sure, check -> the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

Click here for more support and assistance.

  


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Purchase gone wrong

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