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Change the region / country

Hello, my question is about changing the country setting in my iPhone.

Posted on Nov 20, 2022 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2022 8:46 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


If this is not helpful post back with more details and we will continue.


~Katana-San~



3 replies
Question marked as Top-ranking reply

Nov 20, 2022 8:46 AM in response to Shreya95

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


If this is not helpful post back with more details and we will continue.


~Katana-San~



Nov 24, 2022 8:16 PM in response to Shreya95

—First—


Make a request to zero out any remaining balance on your account by contacting Customer Support by phone or chat:



—Next—


Cancel your subscriptions and wait until the end of the subscription period. 


—Then—


Click ▶︎ Change Region. 🌐

Nov 23, 2022 10:22 AM in response to Shreya95

It is difficult to be specific without an outline of your needs. :-)


This article describes how to change your country setting and the requirements and results of doing this:

Click here --> Change your Apple ID country or region - Apple Support


Here are various issues and how to deal with them:


● Subscriptions

Make sure you have canceled all your subscriptions ( If you want to cancel a subscription from Apple - Apple Support ). However, subscriptions will then still continue until the expiration date. You need to contact Apple and request any ongoing subscriptions you have be ended immediately if you do not want to wait until they expire naturally.


● Spend all your Apple ID balance

One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.

The other way is to contact Apple and ask them to keep any remaining balance.


● Pending purchases and refunds

If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.


● Unusual case where having a child on Family Sharing may have prevented changing countries --> Error : “Your country/region cannot be ch… - Apple Community


For items where you need to contact Apple to resolve an issue:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple for support and service - Apple Support


Change the region / country

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