fonts don't work in apps

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Level 1

4 points

fonts don't work in apps

so I installed some 3rd party fonts today (roboto, darker grotesque for example) everything went fine, validated in font book

but when I want to use them in apps (pages or photoshop) most of the fonts don't show up

for example with darker grotesque I can only use the bold version and with roboto I can use about half of the font family

the ones I can't use are also shown grey in font book (for example when scrolling through the font familu roboto medium, which I can use, is black and roboto bold, which I can't use, is grey

I reinstalled, cleared font cache, restarted, everyhting. please tell me what I can do.

MacBook Pro 14″, macOS 13.0

Posted on Nov 21, 2022 3:44 AM

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Answer 1

Top-ranking reply

ovcun Author

Level 1

4 points

Nov 24, 2022 11:44 PM in response to lexOS1

Hi

thanks for your help, did most of this already and it didn't help.

If anyone ever reads this - the solution was to install all the fonts in the family, then deactive the font then activate it again.

When it was reactivated, all the fonts in the family worked.

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Answer 2

lexOS1

Community Specialist

Nov 22, 2022 5:25 PM in response to ovcun

Hi ovcun,

Thank you for participating in the Apple Support Communities. If the third party fonts that you've downloaded do not work with other apps on your Mac, here are a few steps to try:

1. Restart your device to see if the issue is still there: Shut down or restart your Mac - Apple Support

2. Confirm that your device is using the most recent software to rule out the older one: Update macOS on Mac - Apple Support

3. Reach out to the developer of the font app for further support: How to contact an app developer - Apple Support

4. Contact Apple Support here if you need further support: Contact - Official Apple Support

Have a great day.

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Answer 3

Nov 25, 2022 8:10 AM in response to ovcun

Thanks for sharing the solution with everyone here in the Community, ovcun.

Should you need help again, feel free to create another post.

Cheers!

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fonts don't work in apps

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