reinstall Photos program on MacBook Pro
My Photos program is missing basic folders on my MacBook Pro but not on other Macs???
MacBook Pro
My Photos program is missing basic folders on my MacBook Pro but not on other Macs???
MacBook Pro
Since Photos is included with the system you'd have to reinstall the system to get a new Photos app. That's not the problem. It's probably in the support files of the app and library.
Try the following in order as needed:
1 - As a test launch Photos with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread. If the problem is gone in the test library close it and open your current library and test.
2 - if the problem persists give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Since Photos is included with the system you'd have to reinstall the system to get a new Photos app. That's not the problem. It's probably in the support files of the app and library.
Try the following in order as needed:
1 - As a test launch Photos with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread. If the problem is gone in the test library close it and open your current library and test.
2 - if the problem persists give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
reinstall Photos program on MacBook Pro