Airpods don't work properly when outside

I have Airpod Pro's that I've had for a little while now. They work completely fine when I'm inside my home, or say if I'm on a bus or a train. However when I walk outside they are terrible. The Airpods don't disconnect, but the sound continually goes on and off, therefore I don't use them outside because the audio I'm getting is just so poor. Does anybody have any ideas why this might be? I live in a big city with signal everywhere which was my first thought. It's so frustrating being unable to use them outside whilst seeing everybody else walking around with them! Any help would be greatly appreciated.

Posted on Nov 22, 2022 2:55 AM

Reply

Similar questions

1 reply

Nov 23, 2022 3:44 PM in response to jg2322

Hey there jg2322,


While there may be sources of interference regarding being surrounded by it, we'd still like to help rule out some other possible causes:


  1. Which AirPods generation are you using?
  2. Which model are you pairing with your AirPods?
  3. Does the same issue occur if you test pairing your AirPods with a different audio source?
  4. Have your AirPods worked in the past without any issues, and if yes, when did this first start?
  5. If you're using an iPhone, sometimes unexpected behavior can be resolved with a restart: Restart your iPhone


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods don't work properly when outside

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.