Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t get my Mac desk top to restart after trying to update, it’s stuck on the start up screen with a bar that won’t complete

I can’t get my Mac desk top to start past the bar on start up. I’ve tried shutting down and control R nothing is working

iMac 21.5″, macOS 10.13

Posted on Nov 22, 2022 5:50 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2022 5:54 AM

Please refer to the troubleshooting steps in If your Mac doesn't start up all the way, however it sounds like it may be an older Mac and may have suffered a hardware failure.

1 reply

I can’t get my Mac desk top to restart after trying to update, it’s stuck on the start up screen with a bar that won’t complete

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.