How I can find "failed of MacOS update" files and delete it?

Question

Level 1

4 points

How I can find "failed of MacOS update" files and delete it?

Hello Apple Community

Need your guy help really

I have internet problem, so the internet speed not that good.

I try hard to upgrade my MBP 15" (mid-2015) from Mojave to Monterey (because this the last OS that I can upgrade), but like I said in above, my net is not that good, the files is so big (12.4GB), so many times is failed and keep failed.

Then I notice, My HD start become full by itself, its only 256GB. I realize this because of the failed update files that keep increase my HD capacity.

So my answer is,

How can I find it, the failed MacOS update files on this Mojave system, on easy way?
Then How can I deleted it permanently?
Are there is the easy way to upgrade my MacOS beside using this way from system preference and do software update? I feel I don't have any chance to success because of my internet connection.

Best regard and thanks for the answer and respond

Wick022

Posted on Nov 23, 2022 5:21 AM

Reply

Answer 1

BDAqua

Level 10

251,263 points

Nov 25, 2022 6:12 AM in response to Wick022

Look in Applications folder in the Finder.

But if you have a really poor Internet connection you may want to take it to an Apple store with an appointment.

Reply

Answer 2

BDAqua

Level 10

251,263 points

Nov 23, 2022 7:08 AM in response to Wick022

Look in Applications for Install MacOS files, trash hem, empty trash/

Sorry, no other way than internet to get the Upgrade.

MacOS Catalina 10.15.7 - Technical Specifications

General Requirements

OS X 10.9 or later

4GB of memory

12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013 or newer)

How to download macOS - Apple Support

https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

macappstores://apps.apple.com/app/macos-catalina/id1466841314?ls=1&mt=12

How to upgrade to macOS Catalina – Apple Support

And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...

https://www.stclairsoft.com/Go64/

Reply

Answer 3

BDAqua

Level 10

251,263 points

Nov 25, 2022 7:15 AM in response to Wick022

Oh, I think you're looking in Mission Control.

In the Finder, that'd be the far left little blue & white smily face icon in the Dock, click on that, or the tiny magnifing glass in the top right toolbar & type Applications in the search area.

Reply

Answer 4

IF_FS

Level 1

8 points

Nov 27, 2022 12:55 AM in response to BDAqua

I think you not understand what he asking, he already found the "Applications", but what he not found is, where is that "failed filed" on those Apps that you said he should deleted it.

Because from Pict that he shared, clearly there is no thing that you mention.

Please don't answer someone if you also doesn't know the answer!

Reply