Update 16.1.1

Since the 16.1.1 update my mothers iPhone 13 won’t take incoming calls or let her answer or call anyone. What can she do

Posted on Nov 23, 2022 8:17 PM

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Question marked as Top-ranking reply

Posted on Nov 23, 2022 8:34 PM

Sarahannlouie Said:

"Update 16.1.1: Since the 16.1.1 update my mothers iPhone 13 won’t take incoming calls or let her answer or call anyone. What can she do"

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Troubleshooting Cell Issues After Update:


A. Whom to Contact:

Contact your Carrier, as they are the one who provide the service of Calling.


B. Install Carrier Updates.

Because you are using an iPhone, contact your Carrier, request carrier updates. Once they are installed, see if it then works.  Go Here: Manually Update your Carrier Settings on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 23, 2022 8:34 PM in response to Sarahannlouie

Sarahannlouie Said:

"Update 16.1.1: Since the 16.1.1 update my mothers iPhone 13 won’t take incoming calls or let her answer or call anyone. What can she do"

-------


Troubleshooting Cell Issues After Update:


A. Whom to Contact:

Contact your Carrier, as they are the one who provide the service of Calling.


B. Install Carrier Updates.

Because you are using an iPhone, contact your Carrier, request carrier updates. Once they are installed, see if it then works.  Go Here: Manually Update your Carrier Settings on your iPhone or iPad - Apple Support

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