iPhone freezing and restarting after iOS 16.1.1 Update

After updating to IOS 16.1.1 my iPhone 12 pro is freezing and keeps restarting automatically every 10 or 15 minutes. It’s so annoying! 🤬 How can i fix it?


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Posted on Nov 24, 2022 9:58 AM

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Posted on Nov 30, 2022 7:26 PM

Update: Good news and bad news.


Bad news : the trip to the apple store was pretty much useless. The Geniuses at the apple store could only offer obvious solution which was that I needed to restore my phone to fix the problem. They couldn't even help me with main problem that I had which was that I needed way to back up my iphone because my iphone kept freezing and restarting every 10 min.


Good news: I took long route and pretty much spent 3 hours to transfer rest of my photos to my windows pc (other half was backed on icloud in span of 3 days when i started having this problem). Then I deleted the photos from my phone and was able to back up my messages notes and other basic apps via backup to my mac in less then 10 mins. Then I did backup restore and it seems to have fixed my problem and my phone isn't freezing and restarting every 10 min.


Long story short: its a software issue. so you will need to restore your phone to fix this problem and in the future back up your phone on icloud or your computer


Let me know if this solution worked for you. I am just afraid it will happen again in the future

49 replies

Dec 15, 2022 4:46 PM in response to Kaydiggs

No, just no. Apple isn’t doing it on purpose.


It’s just a software bug and it happens sometimes. Considering a restore to factory using a computer worked that according to you and OP, it shows there was an error in the software installed specifically on that device . This is because a restore to factory wipes the prior install and places a brand new install of the iOS into that single device.


While it can be infuriating things like this happens with any software, not just Apple, it’s not planned obsolescence, it’s not a conspiracy to get you to but a new device.

Nov 30, 2022 4:25 PM in response to Katana-San

Hello, I am having the same problem with my iPhone 11. It keeps restating itself after like 15-20 mins usage. This only happened when I downloaded the 16.1.1. At first I noticed the battery draining so quickly and now it keeps restarting. I went to Genius Bar to get it checked. They told me it’s stability problem and to solve it I needed to get my whole phone replaced. Since my phone is out of warranty, it will cost me round £360 to get my iPhone 11 256 gb replaced. I felt like this was not fair, has it only started having problems after I downloaded the update. Surely they could help

Dec 4, 2022 1:26 AM in response to Snehil5

Hi Snehil,


Apple support has been disappointing and a total waste of time.


Your post gave some hope :). Can you please guide on how did you transfer the data to your pc? I am asking because I have been trying to update the phone and also trying to backup data to my PC via ITunes but no luck so far.


Can you tell me the route that you have used.??


Thanks.

Sameer


[Email Edited by Moderator]

Dec 15, 2022 3:51 AM in response to uransolongo

I’m so relieved to know this isn’t just happening to me. Literally a few days after updating to 16.1 my phone started freezing and restarting every 10-15 minutes. It’s completely due to Apple wanting us to have the most recent phone. I stopped updating my phone for this exact reason but the newest update looked so promising. Hopefully I can resolve this without having to completely replace my phone.

Dec 17, 2022 9:47 AM in response to shoeluvr13

The same is happening to my phone 12pro. But, happens when watching videos mostly. Thinking further, it may be processing load/software related due to the update. It was working relatively fine before-in relation to now that is. While I agree, I fresh update is needed and even best sometimes. Apple is less than supportive. The Techs at Apple can’t really be blamed-but we want to because it’s so easy and tangible. I won’t go in unless there is no other choice. I just try not to set myself up like that. iTunes is so so bad. It is on terrible and getting a lot lot worse. It basically consumes your time for just about ANYTHING you want to accomplish. A LOT of time!!!!. I have a massive amount to back up. It will probably consume the better part of a day. And then I have to reload reset everything! Wait for mail to download on all accounts. Urghhhh…I am freaking frustrated, depressed and defeated just thinking about itI am sure that this is not the only complaint and I wish that Apple would do more to get out in front….at least with a communication. I am not even done paying for this phone yet.

Dec 26, 2022 6:24 PM in response to uransolongo

Hello, I have the very same problem, and I tried all the solutions above (force restarting, deleting apps etc) it doesn't work at all. I'm also trying to make a backup on my MacBook but it doesn't work either because the iphone is basically shutting down so the backup comes to its half and then it disappears.


I'm so disappointed, my iPhone was totaly functionnal I didn't have any problem with it since I got it, it all started with the 16.1 update. Right now I'm on a trip in a country in which I can't find any Apple Store so it's not possible for me to go to them for fixing it, not mentionning the fact that the warranty is over for a year now, and I really need my phone to work !! Even sharing connection from my iphone to my MacBook is a struggle because it keeps shutting down so I can't even work properly or connect to any meeting online.


I'm gonna try to make a full backup by buying more storage on iCloud I hope it will work, otherwise I will be forced to destroy all my data... Shame !

Dec 31, 2022 3:41 PM in response to Katana-San

Hey i've been having the same issue it started about a week ago. I went to T- mobile which is my carrier and they told me to just make sure and update to the most recent IOS 16.2 so i did but the problem of the phone freezing and restarting keeps happening. Now i will be going to apple store to have it checked hopefully it can be resolved because its really annoying.

Jan 1, 2023 9:02 AM in response to uransolongo

Me too!! I force restart just so it doesn’t take too long until it restarts by itself, once it freezes I have to restart it. And it doesn’t help at all. It’s so frustrating. I already spoke with apple support and they did a diagnostic test and said everything is fine with my phone, so I have to go in person and see what’s the issue. It only started freezing after the ios 16 update.

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iPhone freezing and restarting after iOS 16.1.1 Update

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